Trust & Safety

Your security is our priority. We've built a multi-layered safety system to ensure every transaction on Kyosk is secure and reliable.

Identity Verification

Every artisan on Kyosk must submit a valid government-issued ID (NIN, Driver’s License, or Voter’s Card). Our team manually reviews these documents before an artisan can start taking jobs.

Secure Escrow

Payment for every job is held in a secure escrow account. The artisan is only paid after the employer confirms that the work has been completed correctly.

Reliability Scoring

We use a data-driven reliability score for every artisan, based on their completion rates, response times, and real feedback from past clients.

Dispute Resolution

In the rare event of a disagreement, our specialized mediation team steps in to review evidence and ensure a fair resolution for both parties.

The Kyosk Promise

We understand that hiring an artisan involves inviting someone into your space. That's why we don't just stop at ID verification. We foster a community built on transparency and accountability.

Real, unedited reviews from verified past clients.
Transparent artisan portfolios with photo evidence of work.
Continuous monitoring of artisan performance and reliability.

Tips for a Safe Experience

1. Keep Payments on Kyosk

Never pay an artisan directly via bank transfer or cash. This voids your escrow protection and makes it impossible for us to resolve disputes.

2. Use the In-App Chat

Keep all project communication within our chat. This provides a clear paper trail of agreements and requirements if mediation is needed.

3. Verify the Credentials

Take a moment to look through the artisan's portfolio and read their reliability score before hiring.

Join Our Trusted Community