Privacy Policy

Last Updated: March 16, 2026

1. Introduction

Welcome to Kyosk. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our platform to discover or hire artisans in Nigeria.

2. Data We Collect

We may collect several types of information from and about users of our platform, including:

  • Identity Data: Name, username, government-issued ID (for artisans), and professional credentials.
  • Contact Data: Email address, phone number, and physical address.
  • Financial Data: Bank account details and payment card information (processed securely through third-party partners like Flutterwave).
  • Transaction Data: Details about payments to and from you and other details of services you have purchased or provided through our platform.
  • Profile Data: Your username, bio, portfolio images, ratings, and reviews.

3. How We Use Your Data

We use your data to specifically provide the Kyosk services, including:

  • Connecting artisans with potential employers.
  • Facilitating secure escrow payments.
  • Verifying artisan identities to maintain trust and safety.
  • Sending notifications regarding job matches, messages, and transaction updates.
  • Improving our platform's user experience and security.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use SSL encryption and follow industry best practices for data storage. All financial transactions are handled by PCI-DSS compliant payment gateways.

5. Third-Party Sharing

We do not sell your personal data. We only share information with third parties necessary for the operation of our platform, such as payment processors (Flutterwave), maps services (OpenStreetMap), and identity verification services.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can manage most of your information directly through your Kyosk dashboard. For any other data requests, please contact us at support@kyosk.ng.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@kyosk.ng.